IT Support Services

The University of Maine at Machias Information Technology Department (UMMIT) is responsible for responding to the technology needs of students, faculty and staff.

In addition to providing and maintaining computers and other classroom technology, UMMIT serves the campus community through its helpdesk operation, one-on-one casual training, prompt technical assistance and troubleshooting of PC and Macintosh computers.

Remote computer support – Although Walk-in computer support has been suspended until further notice, UMM IT wants to assure you we are doing all we can to assist faculty, staff, and students remotely.  Contact 207-255-1327.

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Phone Support Hours

The IT Help Desk will be closed on December 24th, 25th, 31st and January 1st due to the Holidays.

Monday–Friday:   8 am – 4:30 pm 

Phone: 207.255.1237

Contact Information:

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All US:IT Support:  Live Chat Support Hours

The IT Help Desk will be closed on December 24th, 25th, 31st and January 1st due to the Holidays.

• Monday – Friday: 8 am – 8 pm 
• Sunday: 10 am – 6 pm

Chat with us Live!

Visit the US:IT Self Service Help Site 

Email: help@maine.edu

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Please check out IT Resources and Tools for information on how to complete remote work, teaching, and learning.

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UMS Account Info

Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit accounts.maine.edu. Click the Account Activation link and follow the instructions on that page. For additional information or support please contact the IT Support Center at 207-255-1237.

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Our Staff:

Loni Levesque:  Campus Services Technical Lead

Jon Stence:   IT Specialist CL3