IT Support Services

The University of Maine at Machias Information Technology Department (UMMIT) is responsible for responding to the technology needs of students, faculty and staff.

In addition to providing and maintaining computers and other classroom technology, UMMIT serves the campus community through its helpdesk operation, one-on-one casual training, prompt technical assistance and troubleshooting of PC and Macintosh computers.

Remote computer support – Although Walk-in computer support has been suspended until further notice, UMM IT wants to assure you we are doing all we can to assist faculty, staff, and students remotely.  Contact 207-255-1237.

Phone Support Hours

Monday–Friday:   8 am – 4:30 pm 

Phone: 207.255.1237

Contact Information:

All US:IT Support:  Live Chat Support Hours

  • Monday – Thursday: 7:30 am – 7:30 pm 
  • Friday:  7:30am – 5:00pm
  • Saturday and Sunday: Closed

Chat with us Live!

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Visit the US:IT Self Service Help Site 


Please check out IT Resources and Tools for information on how to complete remote work, teaching, and learning.

UMS Account Info

Your UMS Account must be activated in order to register a device. If you have your ID# and Activation Key, visit Click the Account Activation link and follow the instructions on that page. For additional information or support please contact the IT Support Center at 207-255-1237.

Our Staff:

Jon Stence:   IT Specialist CL3

For more assistance

Students needing further technical assistance should visit the Technology Services page on the myCampus Portal. There you will find information about requesting IT support and reserving equipment, free software downloads, and troubleshooting guides to common technical issues.

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