How to Make Online Payments on Your Student Account

Online payments (electronic check or credit card) can be made through your MaineStreet Student Center.

If you have questions about making student payments, please contact the Bursar’s Office by email: ummbilling@maine.edu.

Need to authorize a parent or someone else to make payments on your behalf? Scroll down to the bottom of this page for instructions.

Making online payments

ACH (Electronic Check) Payments

You can make an ACH (Electronic Check) payment through your Student Center on MaineStreet.  An ACH payment must be from a U.S. bank checking or savings account.  There is no fee for this service.

Credit Card Payment Option

Payment with credit card can be made online through your MaineStreet Student Center. Payment may be made with VISA, MasterCard, Discover, or American Express.   Online credit card payment services are provided by TouchNet, an external payment processing company. TouchNet will add a non-refundable convenience fee charge of 2.95% (minimum $3.00) for all credit card payments.  Credit card payments cannot be accepted by UM Bursar’s Office staff in person, by mail or over the phone.

How to Make an Online Payment:

Please note: If you have been granted access as an authorized user on your student’s account, please log in and skip to step #6. Students should log in to MaineStreet at mainestreet.maine.edu.

  1. From the MaineStreet portal, click the Student Center Tile.
  2. In the Finances section of the Student Center, an Account Summary shows your total charges and deposits due. To view detailed information about your account and to access your Bill+Payment Suite student account, click the View My Bill link.
  3. On the Account Summary page, charges and deposits due, if any, will display along with Pending Financial Aid. If you have accounts at multiple institutions, the amounts will display in a separate row for each institution. The total amount due all institutions displays, as well. To access TouchNet’s Bill+Payment Suite, click the View Bill/Payment Options button.
  4. To navigate to TouchNet’s Bill+Payment Suite, select the Access TouchNet Bill+Payment button.
      • Note: Your browser should transfer you to the TouchNet Bill + Payment system. If your browser takes you to the TouchNet signin/welcome page, do not attempt to enter your Student Account and PIN. You will need to delete your browser’s cache (temporary internet files), close your browser, and try navigating through MaineStreet again.  Once you are in MaineStreet you should be able to access TouchNet without signing in again. Also please be aware that MaineStreet uses pop-up technology.
      Click here to learn how to disable pop-up blockers on this page

      MaineStreet uses pop-up technology to open a new browser window containing the results of a specific action (such as clicking on a link or a button in your student center or requesting reports). By default, your browser may consider this an unwanted pop-up and automatically block it. Generally, you would want to leave the pop-up blocker enabled and make an exception for the MaineStreet website. The address you would use for the exception is:mainestreetcs.maine.eduMaking an exception may not be an option with some browsers. In this case, you will need to remember to turn the pop-up blocker back on when you have finished your task.

      The following links have information about the built-in pop-up blockers for the most commonly used web browsers.

      FireFox

      Internet Explorer

      Chrome

      Safari

  5. In the Current Account Status section, your total balance due at the institution displays. After reviewing your account information, click the Make a Payment button to start the payment process.On the Payments page, click the Make a Payment button and then select a payment.
    • Note: To view your account balances on a Term-by-Term basis, select the View Account Activity button.
  6. Enter the amount of the payment into the Payment Amount field and then click the Continue button.
  7. Click on the drop-down arrow in the Payment Method field.
  8. Select a method of payment from the drop-down menu then click the Select button.

Electronic Check.

    • Enter the required account information.
    • To save  your payment method (optional) check the “
    • Click the Continue button.
    • Check the “I agree to the above terms and conditions” box.
    • Click the submit Payment button to complete the payment process.

How to authorize someone else to pay a bill on your behalf

In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), your student financial records may not be shared with a third party without your written consent. Adding an authorized user in TouchNet’s Bill+Payment Suite is your written consent that an individual may view your account information and make payments on your behalf. The University of Maine will not release information in any other manner without a completed Student Consent to Release Information Form. Please note that authorized users DO NOT have access to your stored payment methods, academic records, or other personal information. Follow the instruction below to establish a parent or other person as an authorized user to view and/or pay your University of Maine System student account.

  1. After logging into the MaineStreet portal, click the Student Center Tile.
  2. Under My Account in the Finances section, click on the View My Bill link.
  3. To access TouchNet’s Bill+Payment suite, click the VIEW BILL/PAYMENT OPTIONS button.
  4.  Click the Access TouchNet Bill+Payment button.
  5. Select Authorized Users from the menu options at the top of the page.
  6. If you have already added one or more authorized users, you may update settings or delete on this page. Click on the Add Authorized User section. Enter the e-mail address of the new Authorized User.
  7. Choose Yes or No on both of the access options.
    • Billing Statement Access: Would you like to allow this person to view your billing statement?
      • If you select “No”, the authorized user will be able to view only the current balance, but will not see your billing statements.
    • Payment History Access: Would you like to allow this person to view your payment history?
      •  If you select “No”, the Payment History tab will show only payments the authorized user has made.
      •  If you select “No” for both options, the authorized user will only be able to process payments on your account
  8.  After carefully reading the agreement for authorizing a user, click the I Agree box.
  9. Click the Continue button.
  10. After you add the  authorized a user, they will receive an e-mail notification along with instructions for logging into their Bill+Pay account.

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