Online Reference Services

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During the semester Merrill Library offers online reference services via our Chat feature. This is accessed by clicking the “Chat Now” button available on most pages in the library website, or by going to this link. Chat is available Monday through Thursday 10 am – noon, 2 pm – 4 pm, and 6 pm – 9 pm. On Friday chat is available 10 am – noon and 2 pm – 4 pm. Chat reference will not be available weekends or holidays.

UMM students needing immediate online reference assistance when our chat service is unavailable are invited to visit UM’s Fogler Library page and see if their chat service is live.

Zoom appointments with UMM librarians are also available upon request.

Students may also communicate with librarians via email ( or by phone (207.255.1234).

A calendar of the library’s hours can be found at