This week\u2019s Alumni Spotlight shines on Melissa Moffett of Machias, a 1995 UMM graduate with a degree in Business Administration. Melissa is the vice president of customer service at Machias Savings Bank in Machias.<\/p>\n
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I manage the call center for Machias Savings. \u00a0We handle over 15,000 customer touch points each month and currently have a staff of 12. \u00a0The touch points range from phone calls, emails, chats, and social media communications. \u00a0I also love volunteering time in the community. \u00a0The next event we all look forward to is the Voice of Down East Maine contest. \u00a0This is held in UMM’s Performing Arts Center and usually kicks off a fun filled weekend of Christmas festivities. \u00a0Hope to see you all there!<\/p>\n
Capitalize on your strengths and push to do your best. \u00a0I had a professor who taught me this. \u00a0He has since passed, but Doc Little was very influential in my college career. \u00a0Before teaching at UMM, he was working the financial sector for 20 years. \u00a0He saw that I was very social person and he introduced me to banking and the retail markets. \u00a0His business classes always had a real world aspect and had us looking in our communities for points of interest. \u00a0He often used Machias Savings as an example of growth in banking and his wife’s shop, the Sow’s Ear, for the customer service touch. \u00a0He also never let me get away with a half attempt on an assignment. \u00a0Thru his guidance I saw my gift of relationship building was going to be key to my future success. \u00a0These lessons certainly helped me be where I am today.<\/p>\n
Be involved. \u00a0The lessons that are learned from working as a team will be \u00a0important in your career. \u00a0Most careers offered at UMM will require collaboration in the workplace. \u00a0By being on a committee working for a common goal will help you in more ways than you think.<\/p>\n
The small classes and intimate college campus was very important to me. \u00a0I had no desire to attend a large campus and get lost in the crowd. \u00a0Having a personal relationship with my professors was key to my success. \u00a0My advisor Richard Larson was there for me when I changed majors and helped cement the decision to change. \u00a0I am unsure this would have been the case at a larger campus.<\/p>\n
UMM not only supported my degree completion, it continues to have a positive impact. \u00a0I am currently on the advisory board for the fitness center and help conduct mock interviews for graduating seniors. \u00a0I find it rewarding to know, I can still be involved and have a positive impact with our campus and it’s students.<\/p>\n","protected":false},"excerpt":{"rendered":"
This week\u2019s Alumni Spotlight shines on Melissa Moffett of Machias, a 1995 UMM graduate with a degree in Business Administration. Melissa is the vice president of customer service at Machias Savings Bank in Machias. Tell us a little bit about what you are doing now: I manage the call center for Machias Savings. \u00a0We […]<\/p>\n","protected":false},"author":431,"featured_media":12123,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[9,6],"academic-area":[],"umaine-feed":[884],"region":[],"class_list":["post-4029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alumni","category-news","umaine-feed-bus-alum"],"yoast_head":"\n